Last updated: [Date]
Your privacy is extremely important to us. This Privacy Policy explains how [Your Company Name] (hereinafter referred to as “we”, “us” or “our company”) collects, uses and protects your personal data when you use our website or use our transport services.
1. Data Controller
The data controller for personal data is:
- Company: [Company Name]
- Address: [Registered Office Address]
- OIB/Tax ID: [Number]
- Contact email: [Email address]
2. What data do we collect?
We only collect data necessary for providing transport services and communication:
- Contact information: Name, surname, phone number, e-mail address.
- Service details: Departure location, destination, date and time of transport, number of passengers.
- Technical data: IP address, device type and browser data (via cookies).
3. How do we use your data?
We use the data exclusively for:
- Service execution: Organization of transfers, passenger reception and coordination with the driver.
- Communication: Responding to your inquiries, sending offers and reservation confirmations.
- Legal obligations: Issuing invoices and maintaining accounting documentation.
4. Sharing data with third parties
We do not sell or rent your data. We may only share data with:
- Partners/Drivers: Only to the extent necessary for the execution of the transport service.
- To IT service providers: (e.g., hosting provider, payment processing system) who are obliged to strictly maintain data confidentiality.
5. Data Security
We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Data is stored on secure servers within the EU.
6. Your Rights
According to the GDPR regulation, you have the right to:
- Access: Verification of what data we store about you.
- Rectification: Correction of inaccurate data.
- Erasure: Request for data deletion (right to be forgotten).
- Objection: Right to object to data processing.
To exercise these rights, please contact us at: [Email address].
7. Cookies (Cookies)
Our website uses cookies to improve user experience. You can manage cookie settings through your web browser or our “Cookie Bar” menu.
8. Policy Changes
We reserve the right to update this Privacy Policy. All changes will be published on this page with an indication of the date of the last modification.